Frequently Asked Questions

1. Does Maian Stripe have an affiliate commission system?
2. The payment gateway is taking a long time to respond. Why?
3. How Do I Find My Product Key?
4. I've forgot my admin login details. Can I reset them?
5. I have enabled the search engine friendly urls, but am now getting 404, page not found. Why?
6. Can I show more products per page?
7. Do I need any software on the server to run Maian Stripe?
8. Is Maian Stripe encoded?
9. Can I edit any template files and change colours etc?
10. Will the system work with PHP8?
11. In the admin CP, can a different menu option be open as default?
12. Is there a reseller licence?
13. No emails are being sent, why?
14. How Can I Retain Options (control/options.php) in Future Updates?
15. Can I change the text in the software and add my own wording?
16. Can I show more recent/latest products in the right menu and footer?
17. Can I edit the PHP files?
18. Can I change the X-Mailer header that gets sent out in emails?
19. Can I log search keywords?
20. Can I use multiple languages at the same time?
21. Can I integrate the layout into my own site design?
22. How can I add my own store logo?
23. Can I remove the version check link in the admin area?
24. Can I remove the documentation link in the admin area?
25. Can I remove the Maian Stripe links in emails?
26. If order contains shipped goods, can I still set status to Completed?
27. How much do I have to pay for upgrades?
28. Ok, I've purchased a licence. What do I do now?
29. Can I disable the payment gateway?
30. Can you recommend a good web host?
31. What is Twitter Bootstrap?
32. Can I get a discount for Maian Stripe, I'm broke?
33. Where are the captcha settings?
34. Can I show sub categories in the menu as well as parents?
35. Can I show product counts for each category in the menu?
36. Can I change the price range slider defaults?
37. Can I switch emails off?
38. Can I show more products in the RSS feed?
39. Can I show a 'Close' button / link when viewing full size images?
40. Does Maian Stripe have a WYSIWYG editor?
41. Can I NOT have product names text truncated in menu?
42. Can I NOT have product names text truncated in admin CP product lists?
43. Can I NOT have stock reducing automatically after sale?
44. Can I load a PDF inline so I can easily check template changes?
45. Can I set custom mail headers?
46. Can I disable the admin cookie log in option?
47. Can I do certain actions based on the different platforms in the .tpl.php files?
48. Can I have more completed sales on the admin dashboard?
49. If I upgrade, will my current version break?
50. The installer or upgrade routine fails. Why?
51. What is a cron job?
52. When I search for something, it finds nothing even though it exists, why?
53. Can I add custom admin pages?
54. Can I hide admin menu links?
55. What comments systems are supported??

Maian Stripe supports the Maian Affiliate system. You must install Maian Affiliate first. When, this is done, setup is completed in your Maian Stripe admin area via 'Settings > General > Options > Maian Affiliate'.

Please see the payment gateway section.

If you are using the none commercial version, in your admin area, click 'Purchase Licence' on the top menu to view your product key.

If you don't see this link, access the following link in your admin area: admin/index.php?p=purchase

Login details are set in the 'control/_cfg.php' file. Just change there.

Did you enable the .htaccess file as per the instructions in the settings?.

No

Yes, edit the 'control/options.php' file and the following:

PRODUCTS_PER_PAGE

Please see the system requirements on the installation page.

Yes, you can change anything in the free or commercial version. See the template section for more help.

See the software info page for version numbers.

Yes, edit the 'admin/control/options.php' file and the following:

DEF_OPEN_MENU_PANEL

Yes, more information here.

You should enable SMTP debugging to help resolve SMTP mail issues. More info on the mail settings page.

As mentioned on that page, use a reliable SMTP service for better mail reliability, DO NOT use your own server settings, especially if you are on a shared server!! Using a trusted SMTP service is always recommended. The PHP mail function is also available if your server doesn't support SMTP.

Additional settings are found in the 'control/options.php' & 'admin/control/options.php' files. These are for convenience and not included in the admin settings to over complicate things. To retain the changes you might make in the 'control/options.php' files so that future versions don't overwrite your changes, do the following:

1 Save the 'control/options.php' file as 'control/user-options.php' in the 'control' folder. The system will look for this file first. Make sure that ALL of the variables exist in the 'user-options.php' file. If any are missing you will see errors.

2 Repeat the same process for the 'admin/control/options.php' file.

3 To revert back to the defaults, simply delete or rename the 'control/user-options.php' files.

Yes, of course, see the language section.

Yes, edit the 'control/options.php' file and the following:

LATEST_PRODUCTS_LIMIT
LATEST_PRODUCTS_FOOTER

If you feel you need to and know what you are doing. Note that PHP changes can break when the system is upgraded.

Yes, edit the 'control/options.php' file and the following:

MAIL_X_MAIL_HEADER

Yes, edit the 'control/options.php' file and the following:

LOG_SEARCH_KEYWORDS
LOG_SEARCH_DATE_FORMAT
LOG_SEARCH_FILE

This isn't supported, sorry.

Yes, by editing the template. See the templates / language section for more details.

You'll need to edit the system templates and add your own image. You should place your own logo in the 'header.tpl.php' template file. It can be a standard image tag or CSS. Note that you need to have a good understanding of Twitter Bootstrap, so you don't break the responsive system. More info on templates here.

Yes, edit the 'admin/control/options.php' file and the following:

ENABLE_VERSION_CHECK

NOTE: The version check option sends ONLY the version number and script ID to the Maian Media servers for version comparison. No user identifiable information or information relating to your setup is sent.

Yes, edit the 'admin/control/options.php' file and the following:

ENABLE_HELP_LINK

No, this will disappear when a commercial licence is applied.

Yes, edit the 'control/options.php' file and the following:

GATEWAY_SHIP_STATUS

Nothing, all upgrades are FREE for life.

Firstly, go to the Maian Media Licence Centre and log in with the username/password sent to you in the email you received after purchase. If you didn't receive this email, please contact us via the Maian Stripe website.

Once you have logged in, use the options provided to generate your licence. Your new licence file will be included in a zip file along with a readme file. You should replace the default .lic file with your new one. This will unlock the free feature restrictions.

Yes, in the payment settings.

There are lots of good web hosting companies around. Try a search on Google. Read what other people say. A VPS or Dedicated server is recommended.

Its a frontend/mobile design framework. More information on their website here.

Regular monthly discount coupons are emailed to subscribers of my newsletter. It's an infrequent newsletter. You can unsubscribe at any time.

control/classes/system/class.captcha.php

Yes, edit the 'control/options.php' file and the following:

SHOW_MENU_SUB_CATS

Yes, edit the 'control/options.php' file and the following:

SHOW_MENU_COUNTS

Yes, edit the 'control/options.php' file and the following:

RANGE_SLIDER_MIN
RANGE_SLIDER_MAX
RANGE_SLIDER_START_MIN
RANGE_SLIDER_START_MAX
RANGE_SLIDER_PREPEND_CHAR
RANGE_SLIDER_APPEND_CHAR

Yes, edit the 'control/options.php' file and the following:

MAIL_SWITCH

Yes, edit the 'control/options.php' file and the following:

RSS_PRODUCTS

Yes, edit the 'control/options.php' file and the following:

SHOW_LIGHTBOX_CLOSED

Yes, more info here.

Yes, edit the 'control/options.php' file and the following:

ENABLE_DATA_TRUNCATION
DEFAULT_DATA_TRUNCATION_BOXES
DEFAULT_DATA_TRUNCATION_FOOTER
DATA_TRUNCATION_ELIPSES

Yes, edit the 'admin/control/options.php' file and the following:

PRODUCT_NAME_TRUNCATION
PRODUCT_NAME_TRUNCATION_ELIPSES

Yes, edit the 'control/options.php' file and the following:

ADJUST_STOCK_LEVELS
ADMIN_ADJUST_STOCK_LEVELS

Yes, edit the 'admin/control/options.php' file and the following:

MSW_INLINE_PDF_VIEWER

Yes, edit the $customMailHeaders array in the 'control/classes/mailer/global-mail-tags.php' file.

Yes, edit the 'admin/control/options.php' file and the following:

ENABLE_LOGIN_COOKIE

Yes, see the templates section.

Yes, edit the 'admin/control/options.php' file and the following:

LATEST_DASHBOARD_SALES

Of course anything is possible. Server software upgrades can always cause issues. You should make sure you have a full backup of any existing systems before attempting an upgrade. Please see the version appendix for any major changes that may cause your existing version to break.

Please enable the debug logs via the 'install/control/config.php' file and send us the log file written to the logs folder.

It's an automated task, much like Windows task scheduler. More info here.

Maian Stripe uses the MySQL FULLTEXT search system. It can be unreliable with some keywords. To deactivate it, edit the 'control/options.php' file and the following:

FULLTEXT_SEARCH

If not enabled, searches are performed via standard 'LIKE' queries.

Yes, via the custom admin page section:

Admin Menu > Layout > Manage Admin Pages

Yes. Navigate to 'Settings > General > Options > Admin Menu

Comments systems are set up in the social settings. More info here.